Last Updated: October 2026
Your Privacy Matters: qjili Casino is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our gaming platform. Please read this document carefully to understand our data practices.
1. Introduction and Scope
This Privacy Policy (hereinafter "Policy") applies to all personal information collected by qjili Casino (hereinafter "qjili," "we," "us," or "our") through the website located at qjili.cam and all associated mobile applications, services, features, and content (collectively, the "Platform"). This Policy describes the types of information we collect from users (hereinafter "you," "your," or "User"), how we use that information, with whom we share it, and the choices you have regarding our use of your information.
By accessing, registering, or using the qjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any aspect of this Policy, you must immediately discontinue use of the Platform and refrain from providing any personal information to qjili.
2. Information We Collect
qjili collects various categories of personal information necessary to provide, maintain, and improve our gaming services, comply with legal obligations, and ensure the security and integrity of our Platform. The information we collect falls into the following categories:
2.1 Account Registration Information
When you create a qjili account, we collect personal information that you voluntarily provide during the registration process, including but not limited to:
- Full legal name as it appears on government-issued identification
- Date of birth for age verification purposes (must be 21 years or older)
- Email address for account communications and security notifications
- Mobile phone number for authentication, verification, and customer support
- Residential address including street, city, province, and postal code
- Username and password credentials for account access
- Preferred currency and language settings
2.2 Identity Verification Documents
To comply with anti-money laundering regulations and responsible gaming requirements, qjili requires submission of identity verification documents. These may include government-issued identification such as Philippine passport, driver's license, UMID, SSS ID, or other valid identification documents containing your photograph and date of birth. We may also request proof of address documents such as utility bills, bank statements, or government correspondence dated within the last three months.
Bank-Grade Encryption
All personal data is encrypted using 256-bit SSL technology, the same security standard used by major Philippine banks like BPI and BDO.
Data Minimization
We collect only the information necessary to operate our service and comply with legal requirements, never requesting unnecessary personal details.
Secure Data Centers
Your information is stored in secure, redundant data centers with physical security controls, 24/7 monitoring, and strict access protocols.
Access Controls
Only authorized qjili personnel with legitimate business needs can access personal data, and all access is logged and audited regularly.
2.3 Financial and Transaction Information
When you conduct financial transactions on the qjili Platform, including deposits, withdrawals, and gaming activity, we collect and process financial information necessary to complete these transactions securely. This includes payment method details such as GCash account information, PayMaya credentials, bank account numbers for BPI, BDO, Metrobank and other Philippine banking institutions, credit or debit card information (where applicable), and complete transaction histories including amounts, dates, times, and transaction identifiers.
Please note that qjili does not store complete credit or debit card numbers on our servers. Payment card processing is handled through PCI-DSS compliant third-party payment processors that tokenize sensitive payment information, ensuring that full card details never reside on qjili systems.
2.4 Gaming Activity and Behavioral Data
To provide personalized gaming experiences, detect fraudulent activity, and comply with responsible gaming obligations, qjili collects comprehensive data about your gaming activity on the Platform. This includes games played, bets placed, wagers amounts, game outcomes (wins and losses), session durations, gameplay patterns, bonus usage, promotional participation, customer support interactions, and risk management indicators such as deposit frequency and spending patterns.
2.5 Technical and Device Information
Like most online platforms, qjili automatically collects certain technical information when you access our Platform. This includes IP address, device type and model, operating system and version, browser type and version, screen resolution, device identifiers, mobile network information, connection speed, referring URLs, clickstream data, pages viewed, time spent on pages, access times and dates, and geolocation data derived from IP addresses to ensure compliance with geographic restrictions.
3. How We Use Your Information
qjili uses the personal information we collect for various legitimate business purposes related to operating our gaming platform and providing services to Filipino players. The primary purposes for which we use your information include:
3.1 Account Management and Service Provision
We use your personal information to create and maintain your qjili account, authenticate your identity when you log in, process deposits and withdrawals through GCash, PayMaya, and Philippine bank transfers, provide customer support and respond to inquiries, send important service notifications and account updates, and enable you to participate in games, tournaments, and promotional activities offered on the Platform.
3.2 Legal Compliance and Security
Your information is essential for qjili to comply with applicable laws and regulations governing online gaming in the Philippines, including age verification to ensure all players are 21 years or older, anti-money laundering checks and transaction monitoring, responsible gaming obligations including identification of problematic gambling patterns, prevention of fraud, cheating, collusion, and other forms of gaming misconduct, cooperation with law enforcement and regulatory authorities when legally required, and maintenance of secure gaming environment through threat detection and prevention systems.
| Data Category | Retention Period | Purpose |
|---|---|---|
| Account Information | Active account + 7 years | Service provision, legal compliance |
| Transaction Records | 7 years from transaction | Financial auditing, tax compliance |
| Gaming Activity Logs | 5 years from activity | Dispute resolution, regulatory reporting |
| Marketing Consent | Until consent withdrawn | Promotional communications |
| Technical Logs | 90 days to 1 year | Security, system optimization |
3.3 Platform Improvement and Personalization
qjili analyzes user data to enhance the gaming experience for Filipino players by optimizing platform performance and loading speeds, personalizing game recommendations based on your preferences, developing new features and improving existing functionality, conducting internal research and analytics to understand user behavior, testing new technologies and gameplay features, and ensuring mobile optimization for the Philippine market where most players access the Platform via smartphones.
4. Information Sharing and Disclosure
qjili respects the privacy of your personal information and does not sell, rent, or trade your data to third parties for their marketing purposes. However, we may share your information with certain categories of third parties under specific circumstances as described below:
4.1 Service Providers and Business Partners
We engage trusted third-party service providers to perform functions on our behalf and assist in operating the qjili Platform. These service providers include payment processors such as GCash, PayMaya, and Philippine banking partners who facilitate deposits and withdrawals, identity verification services that authenticate documents and prevent fraud, game content providers and software developers who supply gaming content, customer support platforms that enable our 24/7 support operations, data analytics providers who help us understand platform usage patterns, and cloud hosting services that store and process data securely.
All service providers are carefully vetted and contractually obligated to protect your personal information, use it only for specified purposes, and comply with applicable data protection standards. Service providers are prohibited from using your information for their own marketing or any purpose beyond providing services to qjili.
4.2 Legal Obligations and Protection of Rights
qjili may disclose your personal information when we believe in good faith that disclosure is necessary to comply with legal obligations, including responding to court orders, subpoenas, or other legal processes, cooperating with law enforcement investigations, complying with regulatory requirements and reporting obligations, protecting the rights, property, or safety of qjili, our users, or the public, enforcing our Terms and Conditions and other agreements, preventing or investigating suspected fraud, money laundering, or other illegal activities, and defending against legal claims or disputes.
5. Cookies and Tracking Technologies
The qjili Platform uses cookies, web beacons, pixels, and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that enable the Platform to remember your preferences, maintain login sessions, and collect usage analytics. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit Platform functionality. Essential cookies required for basic Platform operation cannot be disabled without preventing access to core features. Optional cookies used for analytics and personalization can typically be controlled through browser settings or our cookie preference center.
Questions About Your Privacy?
Our data protection team is available 24/7 to address any concerns about how qjili handles your personal information. Contact us anytime for clarification about this Privacy Policy or to exercise your data rights.
6. Your Privacy Rights and Choices
Under applicable Philippine data protection laws and regulations, you have certain rights regarding your personal information held by qjili. These rights include:
- Right of Access: You may request confirmation of what personal information we hold about you and obtain copies of that information.
- Right to Rectification: You may request correction of inaccurate or incomplete personal information in your account settings or by contacting customer support.
- Right to Erasure: You may request deletion of your personal information, subject to legal obligations requiring retention for specified periods.
- Right to Restrict Processing: You may request limitation of how we process your information under certain circumstances.
- Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
- Right to Object: You may object to processing of your information for direct marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact our data protection team through the customer support channels provided on the qjili Platform. We will respond to all requests within the timeframes required by applicable law, typically within thirty (30) days of receipt. Please note that we may require verification of your identity before processing requests to protect your personal information from unauthorized access.
7. Data Security Measures
qjili implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes industry-standard SSL/TLS encryption for all data transmission between your device and our servers, encryption of sensitive data at rest using advanced encryption algorithms, regular security audits and vulnerability assessments conducted by independent third parties, strict access controls limiting data access to authorized personnel only, comprehensive employee training on data protection and security best practices, intrusion detection and prevention systems monitoring for suspicious activity, and regular data backups stored in geographically distributed secure facilities.
While we employ robust security measures, no method of transmission over the internet or electronic storage is completely secure. qjili cannot guarantee absolute security of your information, and you transmit information to us at your own risk. We encourage you to use strong, unique passwords for your qjili account and enable two-factor authentication where available.
8. International Data Transfers
qjili primarily stores and processes personal information of Filipino users within secure data centers. However, some service providers and technical infrastructure may be located outside the Philippines. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. Such safeguards may include standard contractual clauses, adequacy decisions by relevant authorities, or other legally recognized transfer mechanisms.
9. Children's Privacy
The qjili Platform is not intended for individuals under twenty-one (21) years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from someone under the legal gambling age, we will take immediate steps to delete that information and close the associated account. Pa I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? rents and guardians are responsible for monitoring and restricting access by minors to online gambling platforms.
10. Changes to This Privacy Policy
qjili reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes to this Policy, we will notify you by posting the updated Policy on the Platform with a revised "Last Updated" date and, where appropriate, by sending email notifications to the address associated with your account.
Your continued use of the qjili Platform following the posting of changes constitutes your acceptance of the modified Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information. If you object to any changes, your sole remedy is to discontinue use of the Platform and close your account in accordance with our Terms and Conditions.
11. Contact Information and Data Protection Officer
If you have questions, concerns, or complaints regarding this Privacy Policy or qjili's data practices, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
- Email: [email protected] (please include "Privacy Inquiry" in the subject line)
- Live Chat: Available 24/7 through the qjili Platform
- Customer Support: Access through your account dashboard for authenticated inquiries
We are committed to addressing all privacy concerns promptly and transparently. Upon receiving your inquiry, we will acknowledge receipt within forty-eight (48) hours and provide a substantive response within thirty (30) days, or sooner where required by applicable law.
12. Consent and Acknowledgment
By creating an account with qjili Casino, depositing funds, placing wagers, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy in its entirety and consent to the collection, use, storage, and disclosure of your personal information as described herein. You further acknowledge that you have been informed of your privacy rights and the mechanisms available to exercise those rights.
If you do not agree with any aspect of this Privacy Policy, you must immediately cease using the qjili Platform and refrain from providing any personal information. Your use of the Platform constitutes acceptance of these privacy terms and confirms your understanding of how qjili handles your personal data to provide world-class gaming experiences to Filipino players.
Transparency Commitment: qjili Casino believes in transparent data practices. We are committed to protecting your privacy while providing the best online casino experience for Filipino players. Your trust is our most valuable asset, and we work tirelessly to maintain that trust through responsible data stewardship.